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Sem automatizar TI, empresas perdem 25% da capacidade de inovação

Um novo relatório sobre como a otimização de operações de TI conduz a transformação digital, publicado hoje pela Dimension Data revela que as equipes de operações de TI estão gastando mais de 30% de seu tempo em novos pedidos de serviço e na resolução de problemas, enquanto apenas 15% do seu tempo é alocado para inovação.

De acordo com o estudo, isso representa um declínio ano a ano de 25% – mesmo que a demanda para capitalizar ao melhorar o engajamento com o cliente, adotar a Internet das Coisas (IoT) e alavancar o uso de big data e analítica de dados torne a inovação em TI um fator não negociável dentro das organizações.

De acordo com o relatório, apenas 20% das organizações afirmam que otimizaram e automatizaram totalmente sua infraestrutura, enquanto a maioria está no caminho para a automação, mas ainda não alcançou sua meta.

• 9% das organizações não têm automação
• 13% têm automação limitada
• 32% têm um nível médio de automação e orquestração
• 25% são altamente automatizadas

Clique aqui para baixar o relatório Otimização Conduz a Transformação Digital.

Fonte: TI Inside

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