A Stefanini Woopi, braço de Pesquisa e Desenvolvimento da Stefanini, implementou a sua plataforma de inteligência artificial Sophie na operação da Emprel, Empresa Municipal de Informática da Prefeitura de Recife (PE), que conseguiu reduzir custos e, ao mesmo tempo, aumentar o nível de qualidade e eficiência no atendimento aos usuários do service desk e field service da instituição.
Sophie, atendente virtual
O projeto teve início em setembro de 2016, com a instalação e configuração do software em ambiente de homologação e, posteriormente, no de produção. “Agora estamos na fase de ‘ensinar’ a Sophie nossos scripts de atendimento e as particularidades dos serviços do nosso catálogo”, comenta Alexandre Herculano, diretor de relacionamento e atendimento ao cliente da Emprel.
Após este processo, Sophie será disponibilizada para os usuários internos, com o objetivo de aprimorar a ferramente, e depois será liberada para todos os usuários da Prefeitura de Recife.
Em dois meses, a Stefanini Woopi espera que Sophie passe a atender até 20% do total de chamadas da Emprel, que hoje gira em torno de 2.200 chamados mensais. A assistente virtual Sophie é uma evolução da plataforma Parli, que foi lançada em 2014.
Fonte: TI Inside
jones combo lifts falcons in rout of 0For the millions of Americans who make the NFL by far the most popular US professional sport, the answer has long been yes. In fact, in the national title game, with all the star power Alabama had, Watson Wholesale Jerseys
was the best player on the field that night on the biggest stage, even in a losing effort. Instead, you play as the Robot Masters, who have set about beating the bolts Fake Oakleys
out of one another because it gets pretty damn boring waiting in their little gated boss rooms while Megaman misses the same jump 15 times in a row. Geddes et al12 noted neurofibrillary change with a tendency for basal cortical involvement by tau immunohistochemistry in two boxers in their twenties, and further called attention to perivascular tau, also considered a hallmark of CTE. So in the midst of all that theorizing and philosophizing, the Greeks were also really focused on making sure their day to day life looked like the album cover of Magical Mystery Tour. In my experience with this type of event, our local JCPenney even gave the cheerleaders a discount on the items that they modeled if they wished to purchase their outfit after the show. You can write about anything you want, but do make sure it is a quality article. They will then linger for the next twenty to thirty minutes, talking to you while you’re helping other people, trying to hide your waning interest in whatever the hell they were talking about. He also made it clear that the request of the political leaders to postpone municipal elections or at least withhold announcement of election results till the Assembly and Lok Sabha elections were held could not be entertained. It is what makes all of us human in the true sense. And for my part, I do not believe there a neater approach for the individual looking to maintain their physique, performance and conditioning. “We have a better idea http://www.cheapjerseys2013.com
of how the story ends now,” says Will Leitch, a contributing editor at New York Magazine. So there’s got to be more movement, there’s got to be more color, there’s got to be more diversity in the front office.. Middle, toxicity reduces the amount of measured protein, potentially shortening the calculated half life (middle right panel). This is fun. Meanwhile, purists of the game are dismayed by the rising craze and suggest that the focus on fantasy sports puts undo emphasis on the individual Baratas Replicas Ray Ban
player and diverts attention away from what is actually the most important aspect cheap ray bans
of the battle: the final score..